Top Five Airlines With Highest Disability Related Complaint Rates (2023)

Rates reported are per million passengers after accounting for the population of passengers that flew by each airline in 2023.

Spirit

Highest disability related complaint rate for Spirit in the past five years.

American

United

JetBlue

Delta

Higher rate of complaints

39M

131M

102M

32M

136M

Population of boarded passengers

Anusha Subramanian

Department of Transportation

U.S Carriers With Highest Disability Related Complaint Rates (2023)

Rates reported are per million passengers after accounting for the population of passengers that flew by each airline in 2023.

89 complaints per million

Spirit

American

United

JetBlue

Delta

0

30

60

90

Higher rate of complaints

Anusha Subramanian

Department of Transportation